Refund Policy
Overview
This Refund Policy outlines the terms under which refunds may be issued for digital products, templates, courses, and services purchased through this website. By completing a purchase, you acknowledge and agree to the conditions described below.
Digital Products (Templates, Tools, Guides, Frameworks)
Due to the nature of digital products — which cannot be “returned” once downloaded or accessed — all sales are final.
Refunds are not offered for:
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Change of mind
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Accidental purchases
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Lack of technical skill to use the product
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Misunderstanding of what the product includes (full descriptions are provided on each product page)
If you experience an issue accessing your purchase, please contact support and we will ensure you receive the files.
Online Courses & Educational Programs
Refunds for courses are generally not provided, as access to course materials is granted immediately upon purchase.
However, if you believe there has been an error or you have not received what was advertised, please reach out within 7 days of purchase so we can review your situation.
Services (Consulting, Audits, Done‑With‑You or Done‑For‑You Work)
Refunds are not available for completed services.
For services that have been purchased but not yet delivered:
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You may request a cancellation before work has begun, and a partial refund may be considered at our discretion.
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Once work has started, no refunds are available due to the time, preparation, and intellectual property involved.
Billing Errors
If you believe you were charged incorrectly, please contact us immediately. We will investigate and correct any genuine billing errors.
How to Request Support
If you have questions about your purchase or believe an exception should be considered, please get in touch.
Email: info@rmbdatasolutions.com Response time: Typically within 2–3 business days
Policy Updates
This Refund Policy may be updated periodically to reflect changes in products, services, or legal requirements. Continued use of the site and its offerings indicates acceptance of the updated terms.
Last updated: January 2026